Responsible Gaming
Gaming Should Be Entertainment
At Rocket Casino, we believe that online gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While we strive to provide an enjoyable gaming experience, it's important to understand that all casino games are games of chance with a built-in house edge. Always gamble within your means and never bet more than you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use Rocket Casino. We are committed to preventing underage gambling and take age verification seriously during account registration and verification processes.
Parents and guardians: If you're concerned about a young person's gaming activity, please speak with them openly and consider using parental controls available through your internet service provider.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling more to try to win back money you've lost
- Hiding or lying about the amount of time or money spent gambling
- Neglecting family, work, or personal responsibilities due to gambling
- Experiencing anxiety, stress, or mood changes related to gambling
- Feeling the need to gamble with increasing amounts of money to achieve the same excitement
- Failed attempts to reduce or stop gambling
- Borrowing money to fund gambling activities
- Using gambling as a way to escape problems or regulate emotions
- Experiencing relationship or financial difficulties due to gambling
Self-Help Tools & Features
Rocket Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
- Loss Limits: Set limits on the maximum amount you're willing to lose during a session or time period
- Reality Checks: Enable reminders that alert you to how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gaming
- Time-Out: Take a break from your account for a set period without losing your account details
To access these tools, visit your account settings or contact our customer support team. We encourage all players to use these features as part of their responsible gaming strategy.
Support Organisations
If you're struggling with problem gambling, professional help is available. Please reach out to one of these organisations:
Australia
- Gambling Help Online – Confidential counselling and support
www.gamblinghelponline.org.au
Free counselling service for all Australians affected by problem gambling
United Kingdom
- GamCare – Free, confidential support and counselling
www.gamcare.org.uk - GamStop – National Self-Exclusion Scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Resources and support
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and referral services
www.ncpgambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Provides information and support for problem gambling
If You Need Help
Seeking help is a sign of strength, not weakness. If you believe you or someone you know has a problem with gambling, please don't hesitate to reach out to one of the support organisations listed above. They provide confidential, non-judgmental assistance and can connect you with professional resources.
Remember: Problem gambling is treatable, and recovery is possible with the right support. Contact the appropriate organisation for your location today.